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Regulatory Consultant in Lansing, MI at AF Group

Date Posted: 9/2/2018

Job Snapshot

Job Description


Regulatory Consultant:

This is the advanced level of the Regulatory Services career path. The Consultant responds to insurance bureau inquiries and complaints, communicates regulatory changes, monitors for compliance, fulfills regulatory requests from external customers, and mentors and oversees the work of Regulatory Specialists and Senior Regulatory Specialists. The Consultant takes a lead role in special and complex projects such as company expansion, and works with minimal or no supervision.


(Brief bullet points detailing the tasks for this position)

  • Assist in researching, compiling, and assimilating filing components
  • Assist in preparation of regulatory filings and other documents
  • Learn and use the National Association of Insurance Commissioner's SERFF program (System of Electronic Rate and Form Filing)
  • Prepare rate, rule and form filings from information provided by others on the team
  • Respond to basic insurance department objections and provide explanations of actuarial exhibits
  • Communicate and monitor changes to rates, rules, and forms with system administrators to ensure systems are compliant with filed plans in individual states
  • Research and review the laws and regulations for all jurisdictions pertaining to rate, rule, and form filings and other initiatives that impact our business
  • Monitor changes to laws and regulations and communicate updates with the Manager to help ensure the Company is operating within regulations
  • Coordinate with other departments to improve regulatory compliance within the framework of established rules and regulations
  • Monitor industry communications (emails, web sites, etc.) and communicate updates to the business as needed or directed
  • Administer Rating Bureau websites for company personnel
  • At the direction of the Manager, research questions and/or concerns regarding insurance regulatory reporting
  • Comply with the letter and spirit of all anti-trust laws governing the regulation of insurance
  • Act with personal and professional integrity and objectivity in all aspects of the job
  • Maintain confidentiality of information
  • Assist with administrative duties for the department as necessary

    Additional Responsibilities/Tasks for REGULATORY CONSULTANT:

  • Track regulatory changes to make sure the Company is in compliance
  • Attend and participate in rate review meetings as directed
  • Lead or participate in complex projects that impact the Company's regulatory posture
  • Monitor, communicate, and facilitate regulatory changes related to market conduct exams
  • Coordinate with and advise other departments on how to improve regulatory reporting within the framework of established rules and regulation
  • Work with the appropriate departments to assist with the completion of annual reports
  • Handle special regulatory requests for the Company, agents, vendors, NCCI, rating bureaus, insurance departments, and others as required
  • Coordinate and log insurance bureau complaints and responses
  • Maintain retention of reports and filings as required
  • Mentor, train and oversee work of Regulatory Specialists and Senior Regulatory Specialist

    This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.




    Bachelor's degree in insurance, business or a related field. Combinations of relevant education and experience may be considered. IIA or CPCU designation a plus. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.


    With proper education credentials, two years of relevant insurance experience which provide the necessary skills, knowledge and abilities. Prior experience with workers' compensation and multi-state insurance preferred. General understanding of workers' compensation business functions is a plus.

    Additional Experience for REGULATORY REPORTING CONSULTANT:

    With proper education credentials, seven years of relevant insurance, regulatory, actuarial and/or underwriting experience that provides the necessary skills, knowledge and abilities. Expert knowledge of SERFF required.


    (Brief bullet points detailing the skills necessary for this position)

  • Basic understanding of the workers' compensation insurance business and operations
  • Ability to identify relevant insurance laws/regulations
  • Ability to manage multiple projects, and meet necessary deadlines
  • Good verbal and written communication skills
  • Good organizational skills and the ability to prioritize tasks
  • Ability and proficiency in the use of computers
  • Ability to maintain confidentiality
  • Ability to perform other assignments at locations outside the office

    Additional skills/knowledge/abilities (SKA) required for REGULATORY CONSULTANT:

  • Demonstrated leadership abilities with the ability to train and mentor others, and establish workflows
  • Demonstrated ability to work independently and exercise significant discretion
  • Ability to manage multiple priorities and meet deadlines
  • Excellent verbal and written communication skills
  • Excellent organizational skills and the ability to prioritize tasks
  • Expert level of understanding in SERFF and other electronic filing systems
  • Expert ability to interpret and communicate relevant insurance laws and regulations


    Work is performed in an office setting with no unusual hazards. Minimal travel required.

    The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.

    We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled