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Program Manager, Business Oversight in Southfield, MI at AF Group

Date Posted: 9/23/2018

Job Snapshot

Job Description

Senior Health Services


The Program Manager is responsible for providing oversight of the of the strategic medical cost management program. It includes project and related financial functions for Medicare Advantage. This role collaborates with multiple functional areas requiring a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. It provides oversight of various enterprise projects and initiatives from ideation through development, approval and execution. The Program Manager exercises broad discretion and judgment in the acquisition and dissemination of information. The role is highly collaborative and facilitative and works closely with the team to develop annual and long-term plans and transition of ideas to implementation. The Program Manager understands multiple perspectives of health care, government programs, nonprofit and for-profit business, operational issues and the impact.


  • Plans, organizes, and directs activities of assigned initiatives and programs,
  • Grows, evolves and refines governance model seeking consensus on prioritization of requests in cooperation with impacted departments and respective committees.
  • Leads program meeting and facilitates prioritization and implementation issues / conflict resolution with appropriate Department Heads and Senior Leadership.
  • Leads meetings and drives key decisions with all stakeholders to define project initiation requirements, ongoing monitoring, and success criteria.
  • Drives key decisions with all stakeholders to define project initiation requirements, ongoing monitoring, and success criteria.
  • Establishes a refined body of metrics related to intake, execution, and delivery of the Medical Management portfolio.
  • Drives communications and publishes dashboard medical management portfolio management.
  • Proactively follows-up on open issues with senior leadership, as well as other relevant parties, in order to implement solutions in a timely fashion.
  • Works with project managers and business leads to develop business cases, understand project scheduling and outcomes.
  • Maintains and provides information about current projects and potential future projects as required.
  • Develops, prepares, and distributes project portfolio reports (monthly at a minimum or more frequently as needed).
  • Clearly communicates policies and procedures as they relate to governance management and metric reporting.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.