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Product Development Lead I in Southfield, MI at AF Group

Date Posted: 10/16/2018

Job Snapshot

Job Description

COBX - Senior Health Services



SUMMARY:

The Product Development Lead position entails the performance of three distinct roles in support of the development and administration of Medicare Supplement products. The three roles are those of Project Manager, Business Lead and Subject Matter Expert.



RESPONSIBILITIES/TASKS:

Project Manager Role

  • Presents a solid grasp of basic and advanced project management principles and has experience in successfully applying those principles.
  • Ensures that continuous improvement is the goal for all project activities.
  • Takes the initiative to ensure a project is being run effectively and with proper governance; promoting integrity and an appropriate sense of urgency.
  • Establishes project standards to ensure all stakeholders know what to expect during status and command center meetings.
  • Engages and empowers project team members to guarantee a cohesive team dynamic.
  • Develops project plans based on fact-finding discussions with other business areas and actively drives adherence to timelines as documented in the plans.
  • Schedules, facilitates, and documents, e.g. minutes, status reports, etc., meetings as required.
  • Maintains and manages Action, Issue, and Risk Logs where appropriate.
  • Organizes and disseminates documents and materials.
  • Monitors project status for significant deviations in quality, cost, resources or schedule.

Business Lead Role

  • Creates or participates in the creation of business cases to initiate projects and initiatives.
  • Supports development of detailed plans and schedules, identifying goals, objectives, risks and resource allocation.
  • Drives/supports implementation of new benefits, vendors or processes.
  • Assumes a lead role in the development of business requirements and serves as a focal point to ensure that cross-functional requirements are identified and approved by appropriate responsible representatives.
  • Provides oversight of vendor activities.
  • Validates vendor invoices and approves for payment.
  • Tracks vendor costs.

SME Role

  • Supports planning, design, development and implementation of product and benefit changes across the enterprise to ensure successful construction and launch of the product.
  • Supports creation and review of communication materials and configuration of tools to support enrollment, sales and servicing functions.
  • Works with market researchers to understand customer insights to evaluate and test market interest.
  • Gathers and monitors industry and competitive product trends and patterns to recommend new or enhanced product concepts.
  • Works effectively with cross-functional leadership and teams from the business segment, during the development and implementation of product strategies and portfolio enhancements.
  • Participates in refinement of the overall product strategy, design and pricing effort as necessary to react to changing organizational and competitive environments.
  • Supports the interpretations of DIFS, CMS and state legislative guidance and communications to understand business impacts.
  • Identifies and considers system and operational capabilities and constraints when proposing changes to the portfolio.

General Duties:

  • Adheres to company and department standard practices and is vigilant with compliance and privacy practices.
  • Represents leadership staff at meetings in their absence.
  • Coaches and mentors team members.
  • Provides feedback on team performance.
  • Ensures that expectations are developed, controlled, and executed in a timely manner.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.