Manager, Agile Delivery in Glen Allen, VA at Accident Fund Holdings, Inc

Date Posted: 9/27/2020

Job Snapshot

Job Description

SUMMARY:

Accountable for effective delivery of complex, wide ranging, high-risk software products and services. Manage project dependencies of high complexity, potentially planning and feeding into larger programs and portfolios. Champions, governs, scales, and measures the Agile framework within Engineering. Oversees Agile Project Leaders in the roles of Scrum Master, Kanab Lead, Analysts and/or Project Manager.

RESPONSIBILITIES/TASKS:

  • For initiatives to which they are assigned, the Agile Delivery Manager will work with agile teams comprised of a mix of employees, outsourced consultant teams and contractors to successfully deliver value and continuously to improve the existing processes and Agile culture of the organization.
  • Remove impediments to the team's process, facilitate agile ceremonies, and mentor team members.
  • Collaborate with product owners and business stakeholders in understanding their needs, teaching and leading the team to compose & deliver high value products.
  • Monitor project/team performance through quantitative and qualitative measures of value, outcome, velocity, morale, and satisfaction.
  • Facilitates organizational learning, change management, and process adoption of Agile via metrics, benefits realization, outcomes, and retrospective findings.
  • Develop and grow team of "Agile Project Leaders" through training, mentoring, and coaching while also supplementing staff in that role as needed.
  • Develops & manages strategic vendor & consulting relationships. Acts as liaison between engineering personnel, management, and vendors by conducting meetings to review project details and obtain approval and signoffs.
  • Participates and/or leads division research projects, which include planning, budgeting, reporting, problem solving, risk and issues management, communications, vendor management, and implementation.
  • Collaborates with executive leadership team on portfolio governance for projects and facilitates the start or stop of teams based on investment decisions.
  • Works with minimum supervision and exercise sufficient discretion and independent judgment.
  • Participates in development of annual departmental budget, monitor results, identify variances and make recommendations.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

Job Requirements

EMPLOYMENT QUALIFICATIONS:

EDUCATION:

Bachelor's Degree in Information Systems or related field required, Master's degree or equivalent experience preferred. One or more related certifications such as Project Management Professional (PMP), PMI-Agile Certified Practitioner (PMI-ACP), or Certified Scrum Master (CSM) required.

EXPERIENCE:

Seven (7) years of experience in the agile software project management on complex, cross-functional, large scale technology-oriented software projects; preferably in Software Product companies & Health Insurance industry environment. Three (3) years' leadership experience including working with all levels of executive leadership. Successful candidate must have 3-5 years working as a hands-on software developer using C#, Java, JavaScript, Python, or SQL.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

  • Demonstrated leadership abilities
  • Ability to interact on a continuous basis with senior leadership of company
  • Knowledge of team-building and employee motivation theories with the ability to effectively manage multi-functional employee teams
  • Demonstrated ability to work independently in the research, planning, development and implementation of software projects
  • Ability to appropriately manage resources, budgets, issues, and risks for the successful completion of projects
  • Extensive knowledge and understanding of computer systems, software, and database structure/application
  • Excellent verbal and written communications, as well as presentation skills
  • Ability to understand business needs and conceptualize and implement processes and products that support those business strategies
  • Ability to comprehend the consequences of various problem situations and seek creative solutions
  • Ability to effectively exchange information clearly and concisely, and present ideas, report facts and other information, and respond to questions as appropriate
  • Ability to establish rapport and maintain customer satisfaction without compromising priorities
  • Ability to interact with others at all levels of the organization, to build consensus and get decisions implemented
  • Thorough knowledge of project management principles and practices, including planning and coordination, with the ability to complete large projects involving multiple resources
  • Ability to establish workflows, manage multiple projects, and meet necessary deadlines
  • Ability to maintain confidentiality
  • Ability to perform other assignments at locations outside the office
  • Experience designing & managing Jira projects -- workflows to facilitate agile SDLC

WORKING CONDITIONS:

Work is performed in an office setting with no unusual hazards. Travel is required.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

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