Instructional Developer Analyst in Southfield, MI at Accident Fund Holdings, Inc

Date Posted: 9/15/2020

Job Snapshot

Job Description

The Instructional Designer/developer is responsible for designing and developing effective training interventions based on adult learning theories; using appropriate delivery methods and evaluation tools for training evaluation. Instruction will include basic theories, fundamentals and usage of Senior Health Services medical and technical information and processes.

RESPONSIBILITIES/TASKS:

  • Monitor and control varied, complex operations to achieve goals and conserve resources.
  • Develop standards and educate employees to carry out job functions.
  • Provide effective/efficient solutions to business problems and effectively communicate recommendations to all levels of employees.
  • Plan, coordinate, develop and implement approved projects and education which are divisional and/or corporate in scope.
  • Represent department and division as requested on work groups and special assignments.
  • Establish and meet deadlines and reporting requirements.
  • Develop documentation (both on-line and paper) for use by operational areas.
  • Develop performance-based training and evaluation tools to meet operational need and requirements.
  • Conduct front-end analysis and develop general specifications for training and documentation.
  • Work closely with subject matter experts (SME's).
  • Utilize various programs to support training, IE- articulate
  • Assure learning materials are updated on departments sharepoint site.
  • Evaluate documentation/training to ensure cost effectiveness.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

Job Requirements

Bachelor's Degree in Instructional Technology, Technical Communications or related field preferred. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.

EXPERIENCE:

Three (3) to five (5) years claims/benefits or two (2) years corporate writing experience and/or similar experience in related field.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

  • Demonstrated oral and written communications skills, with emphasis on syntax, grammar and presentation of material.
  • Demonstrated PC skills: Word Processing, DOS or Windows required; Desktop Publishing, Spreadsheets,
  • Project Management software preferred.
  • Knowledge of Medical Terminology preferred.
  • Other related skills and/or abilities may be required to perform this job.

WORKING CONDITIONS:

Work is performed in an office setting with no unusual hazards.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

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