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Director, Strategy and Planning in Southfield, MI at AF Group

Date Posted: 9/23/2018

Job Snapshot

Job Description


This position is responsible for directing the central coordination and facilitation of strategy development and planning for the Emerging Markets division of BCBSM. The position requires an understanding of multiple perspectives of corporate business, operational issues and their impact to the division and broader enterprise. Provides strategic leadership in the development, implementation, and execution of business processes and projects via of established processes and technologies. Recommends and implements plans and projects to ensure the success of the enterprise. Responsible to plan and work with enterprise executive staff in the development of annual and long-term corporate objectives as well as plans for their achievement and identify and facilitate new business opportunity research processes. Primary focus is on property-casualty and Medicare Advantage insurance, as well as related, B2B service and technology offerings. Reports to Vice President, Strategy and Communications for Emerging Markets.

Successful candidate will be charged with building the strategy and planning function for Emerging Markets. They will be expected to develop rapport and day-to-day procedures that are aligned with BCBSM Corporate Strategy and Planning as well as business unit contacts.


  • Direct, manage, plan and facilitate enterprise executive staff strategic planning process and priorities. Develop related presentation materials and communication plans.
  • Direct the Emerging Markets-wide strategic planning cycles, initiatives and projects to ensure business goals and performance targets are optimized.
  • Direct strategic projects involving prioritization, leadership and execution.
  • Serve as internal consultant or strategic evaluator of business initiatives and business solutions, such as new product or market entry; strategic partnerships; joint ventures; or acquisitions
  • Create vision that links project concepts to feasible solutions to meet corporate objectives.
  • Lead, make significant contributions, and/or provide leadership to high visibility projects and committees to identify and resolve issues of strategic importance to the organization.
  • Interact regularly with enterprise-wide senior management, vice-presidents, directors and managers.
  • Act as liaison between various levels of personnel to improve communications and implement strategic plans. Facilitate dialogue amongst these groups.
  • On behalf of Emerging Markets division, act as lead for the creation and refresh of long and near-term performance metrics, goals and targets.
  • Oversee and direct the development of performance scorecards, metrics and dashboards.
  • Direct strategic plan messaging and presentations to Board of Directors, including meeting content and talking points.
  • Liaison with BCBSM Corporate Strategy and business unit Strategy and Planning on matters related to strategic planning, as needed.
  • Analyze data to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
  • Consult with executive sponsors and project leads on the status of initiatives in progress.
  • Participate in the review and reassessment of initiative assumptions and completion dates, help refine the initiatives or objectives if necessary and support the development of new initiatives that were not anticipated in the original plan.
  • Participate in cross-departmental resource estimates, allocations and prioritization.
  • Communicate to executive staff and management on strategic plan progress and/or modifications.
  • Works with minimum supervision and exercises sufficient discretion and independent judgment.
  • Provide vision, leadership, planning, project coordination and management for the development of a cost-effective department while concurrently facilitating efficient operations to meet current and future business needs within the organization.
  • Represent company in community and industry, programs and conferences.
  • Upon request, function as the department head in the absence of the Vice President.
  • Responsible for the departmental budget, monitor budget and identify budget discrepancies. Research cause and make recommendations.
  • Responsibility for balancing workload to optimize the effectiveness of the department.


Directly supervises exempt and non-exempt staff in accordance with company policies and applicable Federal and State Laws. Responsibilities include but are not limited to effectively interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and counseling employees; addressing complaints and resolving problems; supporting and encouraging the engagement process.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.