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IT Infrastructure Business Analyst in Southfield, MI at Accident Fund Holdings, Inc

Date Posted: 3/21/2019

Job Snapshot

Job Description


This position will articulate business challenges and requests in technology terms and develop requirements and user stories to convert requests/recommendations into deliverable solutions.


  • Propose solutions for business ideas, suggestions, and problems.
  • Conduct interviews with business customers to solicit requirements.
  • Proactively seek information about business processes, and how they interconnect.
  • Develop features and user stories to describe business requirements.
  • Champion the best practices of the Scaled Agile Framework across the organization.
  • Research cost and revenue data to develop cost/benefit analyses for initiatives.
  • Collaborate with QA teams to ensure traceability between defined test cases and elicited testing requirements.
  • Collaborate with engineering teams to ensure effective hand off of requirements.
  • Support capacity planning to optimize the effectiveness of the department.
  • Support estimation processes which include business users, development representatives, and testing representatives.
  • Identify and implement process improvements to templates and documentation standards.
  • Prepare and deliver presentations as necessary to communicate system and process changes.
  • Organize and execute of user acceptance testing.
  • Assist in the management of vendor relationships, including priority of deliverables.
  • Build relationships with key business unit resources to gain understanding of overall business unit direction.
  • Support IT activities for business initiatives using appropriate project management methodology.
  • Perform peer reviews for fellow Business Analysts' deliverables, ensuring conformity to standards and quality.
  • Prepare status and management reports as required.
  • Develop training materials, lead training workshops, and prepare job aids for users to support changes to IT infrastructure.

 This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.